Membership

More than a service provider

Business membership gives your team a dedicated operational partner. You get a named account manager, agreed service levels, priority response times, monthly billing, and access to our online portal for request tracking and reporting. Built for concierge teams, travel managers, and corporate accounts who need consistent, reliable execution.

What's Included

Everything your team needs

Account

Dedicated Account Manager

Single point of contact who knows your team, your clients, and your service standards.

Speed

Priority Response

Guaranteed response times for all requests with urgent triage for time-sensitive needs.

SLA

Custom SLAs

Service level agreements tailored to your operational requirements and client expectations.

Billing

Monthly Billing

Consolidated monthly invoicing with detailed reporting on every request executed.

Portal

Online Portal

Submit requests, track progress, view history, and download reports from your dashboard.

24/7

Round-the-Clock Support

24/7 access via phone, WhatsApp, email, and portal for urgent and scheduled requests.

Branding

White-Label Delivery

All communications and materials branded to your company for seamless client-facing operations.

Onboarding

Dedicated Onboarding

Structured setup and training for your team to ensure seamless integration from day one.

How It Works

1. We set up your account and SLA

2. Send requests via portal, WhatsApp, or phone

3. We execute and you get detailed reporting

Who it is for

A concierge team needs a reliable operations partner for their client requests.

A travel manager requires guaranteed SLAs for corporate executive movements.

A corporate account wants consolidated billing and detailed reporting on all services.

A growing business needs to scale operational support without hiring in-house.

Ready to set up your business membership?

FAQ

Frequently Asked Questions

Quick answers to common questions about our services.

What is corporate membership concierge?

  • Retainer-based service with priority handling, dedicated account manager, custom SLAs, and streamlined request management. Built for concierge brands, travel teams, and corporate departments.
  • Your account manager knows your standards, which means less briefing and faster execution. Custom SLAs, structured updates, monthly reporting. Submit via email, WhatsApp, Slack, or portal.

How much does a concierge membership cost in London?

  • Costs depend on scope and volume. Memberships start from a few thousand pounds per month, including a dedicated manager, priority handling, and custom SLAs. Per-request pricing also available.
  • Pricing scales with volume, categories, geography, and white-label needs. At 10+ requests per month, membership beats ad-hoc pricing.

Who We Serve

Corporate teams, concierge brands, travel managers, and selected private clients who need reliable operational support.

Get In Touch

Contact our team via WhatsApp, email, or the enquiry form. We typically respond within one hour.